E-Commerce Specialist France & Belgium (Amsterdam/33K-42K)

The E-Commerce team is looking for an E-Commerce Specialist that will be reporting to the Head of E-Commerce. This position will be responsible of the French & Belgium markets.

The E-Com Specialist is taking care of the website and all the activities. The main goal is to grow online volume, AOV, CVR and gross profit within France & Belgium, while ensuring a healthy margins for the products on a channel level.

The tasks are:

• Taking ownership of the website; managing and optimising wherever possible
• Responsible for developing the channel mix and optimising existing channels together with the channel specialists. This includes organic, paid, email, direct, affiliates and referral traffic
• Responsible for pricing, assortment optimisation, promotions, content, and on-site development
• Responsible for developing and implementing long-term plans to grow volume and gross profit within their respective markets, together with other main stakeholders
• Analysing web statistics and deriving actionable insights from them to improve performance
• Interacting with stakeholders from content, IT, digital marketing, CS and BS to align the overall strategy and to make sure they receive or provide all content or input on time
• Actively coming up with new ideas and suggestions to improve our on-site performance
• Optimising conversion rate and average order value daily
• Analysing and optimising the full online customer journey. From first exposure to after sales touch points
• Staying up to date with the latest trends and developments in CRO, CRM, UX, digital marketing and E-Commerce
• Initiating and executing ideas for A/B tests to optimise online performance
• Managing ad-hoc requests or projects that fall within the scope of E-Commerce
• Assisting in budget forecasting on a yearly and quarterly basis

Within their respective markets, KPI's on which success is measured are:

• Order volume
• Average order value
• Conversion rate
• Overall gross profit and on order level (GP1/GP2)
• Realisation and implementation of a strategic yearly plan
• Support KPIs: brand awareness, CPO, NPS, LTV

Requirements:

• Bachelor degree in E-Commerce, Digital Marketing, Business Administration or similar
• A minimum of 2 year's experience within a similar role at an international organisation
• You are "online", agile. Meaning you know how to adapt and keep yourself informed on the latest trends and developments within E-Commerce
• You are data-driven; you do not make decisions on gut feeling but on hard numbers
• You have a commercial mind-set and are target driven
• Fluent in English and at least 1 other relevant European language. French or Dutch is a plus
• Experience with the Google analytics, Excel, Google Ads CRO-software and dashboarding tools
• Broad knowledge on Digital Marketing, E-Commerce, web analytics, A/B testing, UX/UI and CRM
• You are eligible to work in The Netherlands

Salary Benefits:

• A casual and dynamic work environment in the Amsterdam office
• The ability to grow your skill-set and capabilities in areas of E-Commerce, Digital Marketing and more
• The chance to work in a young and innovative team
• The opportunity to work for a truly international organisation with offices throughout Central Europe, United Kingdom & Scandinavia
• Internal & External training opportunities
• A hybrid work model (2 days in the office)
• A competitive salary and travel reimbursement
• 27 holidays per yea

The client is an international leader in the E-Commerce retail world with the largest global independent network of professionals within the industry. With more than 25 years in the market, they are present in 12 European countries. Every year, they send around 4 million products to 180 different countries, making a difference in people lives.
The client is based in Amsterdam, with easy access with bike or public transport.