Customer Service Portuguese English

The company is in agricultural sector with state of the arts technology. Starting 17 Feb till 31May
   
The Customer Care Team Member will provide outstanding customer service and support to ensure a positive customer experience. The ideal candidate is service minded and thrives in a friendly, hard-working, fast paced environment.

Measures of Success:
● Responds to customer service inquiries regarding company products, features and/or services
● Call customers to renew their subscriptions, upsell services, and obtain customer satisfaction feedback
● Input sales orders, payments, and help customers activate their service
● Update clients’ accounts to maintain data integrity
● Troubleshoot basic technical customer issues with service activation and operation
 

Requirements:

Skills & Experience Required:
● Excellent communication skills
● A warm, approachable, outgoing manner
● Enjoys helping people and is customer focused
● Experience using database management systems
● Fast learner and self-starter
● Team player
● Bachelor’s degree preferred
● Technical expertise preferred
● Native or near native level of Portuguese (+ English), Spanish will be a plus.
 

Salary Benefits:

Offer:
Temporary role
Salary around 2500 gross. Travel cost
Easy to reach by public  transport.
Fully Hybrid working after onboarding period (around 2 weeks)
 

40 hours per week

The company is in agricultural sector with state of the arts technology. Starting 17 Feb till 31May

Locaion office in Bodegraven, 10 minutes walking from the train station.