Associate Supply Chain Reverse Logistics and Ops support | Pharma Industry

We are seeking a Associate Supply Chain Reverse Logistics and Ops Support to manage reverse logistics, tracking and tracing, and distribution complaints across the EMEA region. In this role, you will ensure compliance with regulatory requirements and optimize logistics processes to maintain the seamless flow of pharmaceutical products.
Key Responsibilities:

• Monitor and coordinate the return of Finished Drug Products (FDP) to Amgen Sites, Contract Manufacturing Organizations (CMO), or warehouses, including product recalls.
• Log, investigate, and follow up on low-risk distribution complaints, ensuring timely resolution and compliance with regulations.
• Support tracking and tracing activities for shipments under the Global Distribution Hub, providing oversight and collaborating with stakeholders.
• Analyze alerts received from the National Medicines Verification Organization (NMVO) and manage EU FMD alert trend reporting.
• Participate in internal and external audits and represent the team in stakeholder management meetings.
• Identify process improvements to enhance the efficiency and quality of supply chain operations.

Requirements:

• Bachelor’s or Master’s degree with at least two years of Supply Chain experience in a GMP and GDP-regulated industry.
• Experience in issue handling within a logistics environment.
• Advanced communication skills and ability to work in an international team.
• Proficiency in ERP systems and other relevant digital tools.
• Fluency in English (written and spoken).
• Lean Six Sigma certification is an advantage.

Salary Benefits:

• A dynamic and fast-paced work environment with excellent career development opportunities.
• Hybrid position: work on-site in Breda at least two days per week.
• Competitive salary package.
• Travel expense reimbursement, dependent on distance.
• The contract will be through Undutchables.

Our client is an international market leader in the pharmaceutical industry – focused on transforming science and biotechnology into therapies that have the power to restore health or save lives. The patients are the main priority at all times. This USA founded organization holds a large site in Breda, where produced medicines are labeled, stored and shipped worldwide, to more than 75 countries. The staff in Breda works on supply chain processes, engineering, clinical research, marketing and sales on a daily basis. The company culture is dynamic and fast paced, with a strong international character.