Quality Assurance and Client Support | Danish
Updated: 12 Jan 2025
You shall:
- Act as the first point of contact and link between the parties who are looking for a suitable quote and the executors/partners;
- Check for accurate information on applications and answer any questions;
- Qualify applications and requests and forward them to the appropriate partners;
- Maintain telephone and email contact with applicants;
- Answer applicants' complaints;
- Take on further responsibility attune with your skill set, e.g., assist the sales team with further qualification and up-selling, if desired.
Requirements:
You are:
- fluent in Danish
- service orientated - previous experience with CS and/or sales
- proactive - not afraid to actively take on new tasks and reach out to partners over the phone!
- a people person
- motivated
- adaptable
- likes working in an informal, flexible, and fast-paced work environment
Salary Benefits:
- 16 - 40 hours availability
- pension
- travel expense coverage
- team bonuses
- Salary starting at 2.800 gross per month, excluding holiday pay
- start date: ASAP
- a fun, dynamic, international, and flat-structured team
- long-term opportunity to grow with the company
About the company:
Our client is a growing scale-up that connects clients with their local specialists and are driving sustainable business across new regions. They are looking for a colleague to join their Amsterdam office and support the Nordic Market.