Ukrainian Russian Customer Service

The company is in agricultural sector with state of the arts technology. Starting Feb/March till May/June.
   
The Customer Care Team Member will provide outstanding customer service and support to ensure a positive customer experience. The ideal candidate is service minded and thrives in a friendly, hard-working, fast paced environment.

Measures of Success:
● Responds to customer service inquiries regarding company products, features and/or services
● Call customers to renew their subscriptions, upsell services, and obtain customer satisfaction feedback
● Input sales orders, payments, and help customers activate their service
● Update clients’ accounts to maintain data integrity
● Troubleshoot basic technical customer issues with service activation and operation
 

Requirements:

Skills & Experience Required:
● Excellent communication skills
● A warm, approachable, outgoing manner
● Enjoys helping people and is customer focused
● Experience using database management systems
● Fast learner and self-starter
● Team player
● Bachelor’s degree preferred
● Technical expertise preferred
● Native or near native level of Ukrainian , good level  Russian (+ English)
 

Salary Benefits:

Temporary role
Salary around 2500 gross. Travel cost
Easy to reach by public  transport.

Fully hybrid working after onboarding period possible, tailored training around 2 weeks.
 

40 hours per week

The company is in agricultural sector with state of the arts technology.

Office located in Bodegraven , 10 mintues walking from the train station.

How does the application process work at Unique?
1.    You applied for a vacancy.
2.    We view your motivation and CV and determine whether you are suitable for the position.
3.    If so, we will call you for a telephone interview.
4.    After this we invite you for an interview at our location. 
5.    For some assignments you also make an online assessment. We will indicate this.  
6.    If we have seen and spoken to each other, you will start a conversation with the company. 
7.    We will let you know if you have the job and when you can start.

We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client’s requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
Please note that candidates must imperatively have relevant European working entitlements and be based in The Netherlands.

If you would like your CV to be registered in our database, please sign up on our website on www.unique.nl
In the meantime, you can of course already look for more suitable jobs on our website!