French Customer Relation

We are looking for a French Customer Service employee with a lot of customer service experience and especially French and English speaking.

Reporting to the Customer Services Team Leader the postholder will be part of a multi-skilled team responsible for supporting the full customer journey. This will entail processing and entering orders, handling enquiries, and providing a full service to customers and consumers

Requirements:

· At least 2-3 years’ experience in a similar customer service role or environment.

· Fluency in French is essential, and English

· Dutch language skills would be highly desirable.

· Good written and verbal communication skills are essential, with a commitment to the customer and consumer

· Excellent telephone skills, with the ability to assist customers and communicate effectively.

· Strong data entry skills and experienced with SAP and Excel.

· Ability to interpret instructions, solve practical problems and generate new ideas to improve processes within the team.

· The ability to work effectively in a team and to build effective working relationships with customers and a field-based sales team.

· The ability to work to tight deadlines and effectively multi-task is essential. An attractive salary and benefits package are available for the successful candidate, together with the learning, development & career opportunities you would expect in a global organization

Salary Benefits:

· A full-time customer service position within a large international organization.

· Direct contract with the company

· Fulltime role with 40 hours per week, Hybrid conditions with work 50% home and 50% office.

· A basic salary indication around €2300 - €3200

· Enthusiastic, pleasant colleagues and team leader, who support you in your work

· Various training options via our Online Academy

· Chance of a permanent contract with good performance (vast dienstverband), this is not a replacement but new hire due to business growth.

1-2 Years

40 hours per week

Our client is a leading global supplier of fishing tackle, lures, rods and reels With offices in 19 countries and dedicated employees who speak 28 languages, our client is the largest manufacturer of fishing tackle in the world.

 

 

How does the application process work at Unique?

1. You applied for to the vacancy.
   2. We view your motivation and CV and determine whether you are suitable for the position.
   3. If so, we will call you for a telephone interview.
   4. After this we invite you for an interview at our location.
   5. For some assignments you also make an online assessment. We will indicate this.
   6. If we have seen and spoken to each other, you will start a conversation with the company.
   7. We will let you know if you have the job and when you can start.
    

Any questions, please contact Mickael at Mickael.emeraud@unique.nl

 

 

 

We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client’s requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.

Please note that candidates must imperatively have relevant European working entitlements and be based in The Netherlands.

 

 

If you would like your CV to be registered in our database, please sign up on our website on www.unique.nl

In the meantime, you can of course already look for more suitable jobs on our website!