Senior Associate QA | English

As a Quality Assurance (QA) Associate, you will oversee the assessment of product complaints, ensuring compliance with regulatory guidelines and internal procedures. The ideal candidate will be responsible for managing minor deviations and contributing to continuous improvement efforts within the Product Complaint Inspection (PCI) area, ensuring accuracy and adherence to quality standards.
Key Responsibilities:

• Conduct product complaint assessments following internal procedures and regulatory standards.
• Manage and take ownership of minor deviations related to PCI activities.
• Maintain and develop training materials for PCI processes.
• Prepare and manage departmental performance metrics and maintain performance dashboards.
• Perform complaint investigations, including return sample inspections and safety feature verifications.
• Collaborate with corporate quality surveillance teams, external partners, and assessors to resolve product complaints.
• Review and approve procedures and work instructions to meet corporate, site, and regulatory compliance standards.
• Support various projects and improvement initiatives at the site.
• Participate in internal audits, third-party audits, and regulatory inspections related to product complaint handling.

Requirements:

• Master’s degree in Life Sciences or a related field, or equivalent education and experience.
• At least 6 months of experience in a related QA role within the pharmaceutical industry.
• Strong attention to detail, with a flexible and proactive approach to tasks.
• Fluent in English, both written and verbal.

Salary Benefits:

• A challenging work environment with excellent career development programs.
• You have the opportunity to grow within the company and to fully develop your skills and competences.
• Hybrid position
• For this role, the company offers a competitive salary package.
• Reimbursement of travel expenses is dependable on travel distance.
• The contract will be through Undutchables.

Our client is an international market leader in the pharmaceutical industry – focused on transforming science and biotechnology into therapies that have the power to restore health or save lives. The patients are the main priority at all times. This USA founded organization holds a large site in Breda, where produced medicines are labeled, stored and shipped worldwide, to more than 75 countries. The staff in Breda works on supply chain processes, engineering, clinical research, marketing and sales on a daily basis. The company culture is dynamic and fast paced, with a strong international character.