Customer Support & Sales Representative | French & Dutch (B2+)

For our clients office for the Benelux market, we are currently looking for a new fulltime colleague:
Your valuable role will be:

• You are the first point of contact for customers, handling inquiries via phone, email, and chat.
• You provide product advice and support to dealers, stores, users, and colleagues.
• You manage orders, provide pricing and delivery information, and communicate any changes to customers.
• You collaborate closely with the Territory Manager to manage and grow sales and profitability within the assigned area.
• You proactively identify sales opportunities and convert them into sales.
• You build strong relationships with dealers and stores in the territory.
• You conduct regular visits to dealers and stores with field colleagues.
• You actively participate in continuous improvement projects.

Requirements:

What you have to offer:

• Your language proficiency includes excellent French (native or near-native), B2+ level Dutch, and English.
• Being passionate about cycling is a big plus and will make your workday more fun.
• Your customer service skills are outstanding.
• You exhibit a proactive, sales-oriented approach.
• Your mindset is solution-focused with a can-do attitude.
• Your educational background is at MBO+ level.
• You have prior experience in B2B customer interactions.
• Your IT proficiency encompasses MS Office, MS Teams, MS Dynamics CRM, and JDE.

Salary Benefits:

What they have to offer: An informal, challenging and motivating company culture, where initiative and pro-activity are highly valued. They provide you with a stimulating work environment with enthusiastic colleagues, responsibility and independence. There will be a competitive salary, bonus component and a number of benefits, such as health insurance discount, pension scheme, discount on their products and one hour off a week to do sports during working hours. 

Our client is one of the world leaders in bicycle products and accessories with over 6000 employees worldwide. They are dedicated to building bikes for the world’s greatest cyclist to the kid next door. That drive for new ideas and passion for building and selling bikes made them expand rapidly. They have several offices in the United States, Asia and Europe.