Customer Service Representative

• Enable and support external links with sales, product management, finance, operations, customs, warehouse.
• Act as the key point of contact towards external and internal customers in a strategic, active and supporting position.
• Carry out order administration tasks.
• Connecting with key business executives and stakeholders and preparing sales reports.
• Proactively manages customer's satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
• Supporting the transport planning department every now and then.

Requirements:

• MBO graduated.
• 3 years of experience in Customer Service or Administration.
• Good knowledge of the English language both oral and written. Other languages are an advantage.
• Good knowledge of Microsoft Office.
• Aaccurate, solution oriented, a strong communicator
• Available 40 hours a week

Salary Benefits:

• 25 holidays
• Career path
• International working environment.
• €0,19 per kilometer travel allowance.
• Competitive salary

This company is a leading supplier of heating, ventilation, air conditioning, cooling systems, building control systems, automation and fire security systems which lead to more safe, smart and sustainable buildings. They are part of a global organisation with around 10.000 employees worldwide in 18 different countries in Europe, the Middle-East and Africa.
In Weert they have a small office where the team of sales, customer service, logistics, supply chain and a technical service team is based.