Operations Team Lead

Are you looking for an opportunity to manage an international team, foster a productive working environment, and be the mediator between the on-site team and stakeholders? Read on!

We are partnered with a Chinese leader in the telecommunications market with over 35 years of providing excellent and cost-efficient services and products. Octagon currently supplies an administrative team and are looking to add an Operations Team Lead to their office in The Hague.

As Operations Team Lead, you will be responsible for evaluating, planning, and optimizing the admin team's ability to meet operational demands. This will involve analysing current capacity metrics, identifying growth opportunities, and implementing strategies to maximize team productivity and performance.

We are looking for dedicated individuals who possess the ability to prioritize tasks, offer constructive feedback, and play a proactive role in optimizing team operations.



Responsibilities:

• Analyse and forecast current team capacity and implement changes to meet operational demands.




• Monitor and optimize resource allocation for workload balance and efficiency.




• Implement and track performance metrics and KPIs to measure capacity utilization and effectiveness.




• Mentor and guide team members to develop their skills and knowledge.




• Organize and schedule team activities to ensure efficient work-flow.




• Handle on-boarding of new team members, ensuring a smooth integration process.




• Identify training needs and talent development opportunities to enhance team skills.




• Conduct regular capacity assessments and report findings to leadership.




• Implement solutions to enhance team efficiency and effectiveness.




• Use analytical tools to drive decision-making and optimize processes.

Desired Qualifications:

• Great communication skills in English and Mandarin.




• Minimum of 3 years of experience in team and capacity management, with a strong focus on optimizing operational efficiency.




• Bachelor's degree in business administration, management, operations, or a related field.




• Advanced degree or PM certifications (e.g., PMP, Six Sigma) are a plus.




• Excellent communication and interpersonal skills.




• Strong analytical skills with the ability to use data to drive decision-making.




• Experience with capacity planning and optimization.




• Proficiency in using Microsoft Excel and other relevant software.




• Ability to work both independently and collaboratively.




• Proactive and self-motivated approach to work.

Benefits:

• 24 days paid leave/holidays.




• Commuting allowance.




• Working for an international giant of the telecommunications industry.

For this role, the HSM (KM) Visa can be granted to applicants meeting certain requirements stated by IND.

Do the responsibilities of the Operations Team Lead align with your skills, aspirations, and qualifications? Then do not hesitate to take a few minutes to complete our convenient application process and await our response as soon as tomorrow!

See you in an interview very soon!

Octagon Professionals International is a full-service recruitment and HR services firm with 30 years of experience in the European and international markets. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customized to individual client needs.

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