Catering Operations Administrator

Are you skilled in operational management and combine this with great interpersonal skills and financial administration? Read on!


We are partnered with a Chinese leader in the telecommunications market with over 35 years of providing excellent and cost-efficient services and products. For the employee cafeteria, we are looking to add a Catering Operations Administrator to their office in The Hague.


As Catering Operations Administrator, you will oversee and optimize cafeteria operations, ensuring exceptional service and customer satisfaction. You will manage supplier communications, cost reviews, event schedules, and promotional activities to enhance the overall dining experience and drive operational efficiency.


Responsibilities:

• Coordinate on-site communication with suppliers to maintain an efficient supply chain and ensure timely delivery of high-quality products.




• Conduct comprehensive reviews of restaurant costs, including ingredients, non-ingredients, and manpower expenses, to optimize operational efficiencies and control expenses.




• Organize meal delivery arrangements and analyze cost statistics for accurate accounting and financial management.




• Develop and manage the restaurant event schedule to ensure seamless execution of events and maximize customer satisfaction. Provide event support services and manage banqueting VIP rooms to meet event requirements and exceed guest expectations.




• Implement and analyze the monthly restaurant satisfaction survey to incorporate employee feedback and continuously improve service quality.




• Source high-quality snacks and review the restaurant menu to enhance offerings, align with culinary trends, and meet diverse customer preferences.




• Design promotional posters to highlight canteen offerings and attract customers to the restaurant, enhancing visibility and customer engagement.

Desired Qualifications:

• Minimum of 1 year of experience in operational administration, including logistics/procurement.




• Excellent interpersonal and communication skills.




• Professional language proficiency in English and Mandarin.




• Bachelor's degree in hospitality management or a related field is advantageous.




• Proficiency in using Microsoft Excel and other relevant software.

Benefits:

• 24 days paid leave/holidays.




• Free meals at the cafeteria.




• Monthly bonus of 100€ if employee satisfaction for the canteen service is at 90% or higher.




• Commuting allowance.

For this role, the HSM (KM) Visa can be granted to applicants meeting certain requirements stated by IND.

Do the responsibilities of the Operations Team Lead align with your skills, aspirations, and qualifications? Then do not hesitate to take a few minutes to complete our convenient application process and await our response as soon as tomorrow!


See you in an interview very soon!



Octagon Professionals International is a full-service recruitment and HR services firm with 30 years of experience in the European and international markets. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customized to individual client needs.

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