Customer Service Associate | UK market

In this role, you'll be an integral part of a dynamic and supportive team, with exciting responsibilities such as:

• Building strong B2B relationships with our dealers and partners, engaging with them via email and phone.
• Proactively reaching out to these businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
• Carefully entering and updating vital information in our company system, ensuring accuracy and smooth operations.

Requirements:

You are the person they are looking for if you:

• Speak excellent English (C2 level) and Dutch (at least B2-level a MUST)
• Are available to work minimum 32 hours a week (40 hours would be preferred)
• Live in the area of Dieren, or have concrete plans of moving there (and already have a valid work permit)
• Have an HBO/MBO degree or equivalent thinking level
• You have technical knowledge/affinity and you are strong in client contacts
• You are proactive and not afraid of picking up the phone and reaching out to people

Salary Benefits:

• Training and learning opportunities
• Very nice and motivated international team
• Your well-being as an employee will be put in the first place
• Hybrid working ( usually 3 days at the office and 2 at home)
• Travel allowance
• Working from home allowance

If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes! My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their CS Team and are, therefore, looking for you!