Customer Service Associate | French & Dutch

As a French-speaking Customer Service Representative, you will:

• Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.
• Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
• Keep everything running smoothly by accurately updating and maintaining information in the company system.
• You'll play a key role in building strong relationships and driving success in the French & Dutch market.

Ready to make an impact?

Requirements:

Are you the perfect fit for this role?
We’re looking for someone who:

• Speaks excellent French and Dutch (B2 level or higher is a MUST)
• Is available for at least 32 hours per week (40 hours preferred)
• Has an HBO/MBO degree or equivalent thinking level
• Has technical knowledge or affinity and excels in client interactions
• Is proactive, confident, and not afraid to pick up the phone to connect with people

In this role, you’ll be working in the French & Dutch market and collaborating closely with a Dutch team. Ready to take on the challenge?

Salary Benefits:

• Training and learning opportunities
• Very nice and motivated international team
• Your well-being as an employee will be put in the first place
• Hybrid working ( usually 3 days at the office and 2 at home)
• Travel allowance
• Working from home allowance

If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes! My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their CS Team and are, therefore, looking for you!