Sales Support- German- Amersfoort Area

Our client is one of the world's largest suppliers of components to the biking industry.

Responsibilities/Tasks

Do you have what it takes to build strong relationships, coordinate day-to-day tasks with your dedicated customer accounts and thrive in a supportive and international environment? Then this job is for you!

• Represent our client towards the customer and act as the primary contact for your own customer accounts




• Develop and maintain business relationships with your dedicated B2B customer base and nurture these connections into strong, long term partnerships




• Work closely together with different departments, such as sales, finance, shipping locations and international stakeholders to give the best possible service to our customers




• Manage order fulfilment from receipt to shipment, including entering, scheduling and confirming of orders




• Monitor orders and shipments in close cooperation with our production locations in Asia, USA and Europe




• Follow up & follow through on inquiries regarding sales orders, lead times, shipments, logistics, products and services and ensure customer requirements are met consistently




• Partner with Sales to onboard new customers and maintain accuracy of customer data




• Collaborate closely with Inside Sales team members, sharing information and best practices and support each other to achieve team goals




• Collaborate in cross-functional project teams and contribute to the continuous improvement of business processes

Requirements

• Bachelor degree (obtained through education or working experience)




• Excellent written and spoken English and proficiency in the German language.




• Strong organizational and planning skills




• Great communication and intercultural skills




• Proactive self-starter and independent thinker




• Experience within an (international) customer relations environment is a plus




• Knowledge of SAP/CRM systems is an advantage

Our client is one of the world's largest suppliers of components to the biking industry.