Sales Coordinator (Supply Chain) | Italian

What will you do?

• Building and maintaining sustainable relationships and trust with dealers through open, transparent, and interactive communication.
•  Proactively handling customer complaints by providing appropriate solutions and alternatives and follow up to ensure resolution
• Managing and coordinating the order cycle and to insure timely and accurate processing of orders
• Completing and coordinating all the necessary administrative tasks relating to (but not limited to) e.g., specification change requests, shipping/delivery schedules, customer complaints, insurance claims, letters of credits, credit notes etc.
• Ensuring that all the necessary sales invoices are completed, processed, and issued at month end for the financial month end closure
• Maintaining accurate dealer records
• Visiting dealers to communicate updates, provide support and training (max. 2 times per year, for max. 2 days business trips)
• Actively promoting the company brand by assisting / representing company at exhibitions, trade Fairs / dealer meetings, etc. (Usually 5 times per year depends on the area. In this case it might be max. 2 times per year. Some trade shows are a couple of days - up to 1 whole week)

Requirements:

Who are you?

• You have MBO+ or HBO working and thinking level
• Minimum of 3 years work experience in customer service and supply chain
• You are good at coordinating, you have strong & effective communication skills, time management & organizational skills, pro-active mindset, proficiency with computer tools: MS Office, working knowledge of SAP (or other ERP system and CRM),
• English and Italian: Business level required- written and spoken
• Experience with logistics and supply chain processes, strong attention to detail with the ability to multitask in a fast-paced, dynamic, and team-driven environment. Hands-on mentality.
• Excellent Problem-Solving Skills
• Self-motivated and disciplined with the ability to work effectively with little supervision.
• Willingness to travel for work
• Note: You must live in Almere region (the company will move to Lelystad in Summer 2025)
• Candidates who live abroad, will not be considered.
• Our client does not do sponsorship, candidates must have a valid working permit for the Netherlands.

Salary Benefits:

• Competitive Salary
• The salary is between € 3300 - € 3800 per month gross, excl. 8% (the salary depends on the education and work (years) experience
• Long term position and full time (possible 4 days, needs to be discussed)
• Pension scheme
• 25 holidays
• Paid travel
• Initial training is provided by the company
• The job requires 100% at the office (during the training period 5-6 months). After the training period, hybrid work is possible, however needs to be discussed with the manager
• Possibilities on personal development, availability of learnings and courses
• Join an energetic team of international professionals

Our client is a fast growing international manufacturing company which specializes in construction machinery. Since their founding 8 decades ago, they are focusing on innovating and maintaining the level of excellency of their product. For their distribution center in the Netherlands, they are looking for qualified personnel with a background in Technics and manufacturing.