close

Customer Care and Sales Support

Customer service
Almere

Our client is looking for an employee who will work in their CC/sales support team, acting as a main POC for internal and external communication for the office:

  • Manage all incoming mail, telephone calls, and onsite visitors;
  • Arrange quotations, orders, samples, and invoices;
  • Handle client questions and issues. Proactively think alongside them concerning issues and requests;
  • Keep a good overview on delivery schedules and manage the transport of client orders globally;
  • Support the logistics, production, and lab teams where needed

Requirements:

  • Fluent English, with a preference for B1+ Dutch
  • German is not a requirement, however it is considered advantageous
  • Strong attention to detail and communication skills
  • Proactive, focused, organized, and flexible
  • Outstanding multitasker and ability to problem-solve well in a busy environment
  • Previous experience in administration, logistics, and/or customer support is highly preferred
  • Valid work permit for the Netherlands and residency in the Almere/Amsterdam area

Salary Benefits:

  • 25 vacation days (ability to take 5 extra unpaid)
  • 32-40 hours a week
  • Pension plan
  • Partial travel reimbursement (EUR 0,23 per km)
  • Ability to work fully onsite (with potential for 1 day a week from home)
  • Training opportunity
  • First contract for 12 months (and potential for a permanent contract thereafter)
About the company:

Our client has been active in the fragrance industry for 40 years. They are an international company that exports throughout Europe.