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Technical Support Specialist (Repair devices) | Dutch & English

Engineering
Amsterdam

What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of InBody devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include:

  • Performing repair and maintenance activities on InBody devices, both on-site and in the workshop, in adherence to the highest technical standards.
  • Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures.
  • Providing technical assistance to clients regarding device setup, system integration, and troubleshooting.
  • Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates.
  • Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team.
  • Conducting user training sessions—both online and on-site—on proper device operation and routine maintenance.

Requirements:

Who are you?

  • Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline.
  • Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous.
  • Strong technical acumen and effective problem-solving capabilities.
  • Proficiency in both Dutch and English (spoken and written); knowledge of Korean is a plus.
  • Familiarity with Microsoft Office applications; experience with ticketing or CRM systems is desirable.
  • Possession of a valid Class B driver’s license and willingness to travel occasionally.
  • We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction.
  • You live in Amsterdam region

Salary Benefits:

  • Start Date: As soon as possible
  • This is a long term position
  • Our client offers an initial one-year employment contract, with the possibility of extension based on performance 
  • The salary is from €2,800 to €3,500, depending on experience and education.
  • Opportunities for career development within an international and innovative work environment.
  • Pension scheme & Commuting allowance
  • Birthday gift & subsidy for a sports membership
  • Language learning support (Korean, Dutch, German, French, Italian, or Spanish)
  • A collaborative and supportive team culture that fosters a positive workplace atmosphere
  • A freshly prepared lunch every Wednesday at our Amsterdam office
About the company:

Our client is a globally operating company that produces advanced body composition analysis devices. Their European headquarters is situated in Amsterdam, while the main corporate office is located in Asia. With a strong international presence through offices and distribution partners worldwide, the company is experiencing ongoing growth. As a result of this expansion, they are looking to strengthen their team with additional support.You will join the international team in Amsterdam.