Sales Support Representative | German C1

Your responsibilities include:

• realizing the entire sales plan
• account / relationship management, handling multiple accounts at the same time
• Analysing and reporting sales result and escalating issues in time
• Customer contact / customer service
  • help customers with questions related to country requirements, placed orders, and deliveries.
• Managing efficient shipment planning in line with delivery and customer demands
• taking care of relevant financial activities (bang guarantee, advance payments, etc)
• Order management
  • Order entry
  • Accepting & processing orders
  • order correctness
• coming up with solutions for on-time delivery possibilities
• optimizing the order steam

Requirements:

• 1-3 years relevant experience in a similar position
• Fluency in English is a must. Business proficiency in German is required. Dutch is a bonus.
• Experience working with 'Salesforce' software
• Retail experience is preferred
• Customer oriented without losing sight of sales targets.
• Strong in planning and organizing (managing priorities)
• You have excellent communication skills and know how to use them.
• You’re always one step ahead and dare to take the initiative.
• Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.

Salary Benefits:

Our client provides a flexible hybrid working arrangement, with 2 days in the office and 3 days working from home. They offer an attractive benefits package, including a 13th-month salary, a performance-based annual bonus, a company laptop and phone, and a comprehensive pension plan. Additionally, you'll enjoy 28 paid holidays per year.

Our client is an international company that creates innovative products and services for babies and children.