Product Owner – Mobile Experience
Updated: 20 Nov 2024
Product Owner – Mobile Experience
We’re seeking a Product Owner to lead the strategic vision for Swisscom’s digital transformation in the mobile domain, making a substantial impact on both user experiences and business outcomes. This role is centered around defining a compelling product vision, setting strategic direction, and leveraging data-driven insights to guide our long-term roadmap. Key responsibilities include driving product research, managing diverse stakeholders, and collaborating with an autonomous, highly skilled team. Are you passionate about leading Swisscom's digital transformation within the Mobile Service and Resource Orchestration ART? Then apply now, because in the ART, we are automating and orchestrating the best mobile network in the world.
You will be part of an international team based in Rotterdam that works closely together with the colleagues in Switzerland.
Key Responsibilities:
- Strategic Vision & Product Direction: Define and continuously refine our product vision and strategy in the mobile space, grounded in a deep understanding of user needs and industry trends.
- User-Centric Product Research: Conduct and synthesize research to understand user behaviors and emerging technologies. Use insights to guide the team’s focus toward high-impact opportunities that will elevate Swisscom’s mobile experience.
- Stakeholder Management & Alignment: Build and maintain strong relationships with cross-functional stakeholders, creating alignment around the product’s strategic direction. Lead evidence-based discussions to secure buy-in for the product vision and foster continuous discovery.
- Autonomous Team Collaboration: Partner closely with a self-organizing, autonomous team, focusing on fostering collaboration rather than coordination. Create a culture where team input shapes the vision, and complex challenges are solved collectively.
- Outcomes Over Output: Prioritize achieving meaningful results over feature delivery, promoting an outcomes-based approach. Use analytics and KPIs to evaluate progress toward strategic objectives, reinforcing a focus on delivering value to our users.
Requirements:
- Proven experience as a Product Owner or in a strategic product role, particularly in digital transformation or within the mobile domain, preferably within an Agile environment.
- Expertise in Kubernetes & DevOps/GitOps: Bring extensive knowledge in Kubernetes and DevOps/GitOps principles to support a modern, resilient infrastructure. Leverage these practices to ensure that our systems are scalable, secure, and efficient, aligning technical operations with product objectives.
- In-depth understanding of Agile methodologies, such as Scrum, Kanban, or Lean, and familiarity with the Scaled Agile Framework (SAFe).
- Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable requirements.
- Strong expertise in product research and discovery, with a commitment to creating user-centered products.
- Exceptional skills in stakeholder management, aligning diverse perspectives, and advocating for the product vision.
- Excellent communication and collaboration skills, with the ability to engage and influence stakeholders at all levels.
- Experience working with autonomous teams, fostering trust, collaboration, and continuous learning.
- Analytical mindset with a data-driven approach to validating assumptions and making strategic decisions.
Why You’ll Love Working Here:
- Autonomy & Ownership: Shape the future of mobile experiences at Swisscom, driving decisions that directly impact users and the business.
- Culture of Innovation: Work in an environment that values experimentation, learning, and advancing digital transformation.
- Collaborative Environment: Be part of a team that thrives on collective problem-solving and collaborative progress.
- Focus on Outcomes: Join a team dedicated to delivering impactful, user-focused results.
Want to know more about us?
We are serving the Swiss market as Switzerland’s leading IT & Telecom company. Thus, we are actively driving digitalization and networking, and tapping new paths for our customers and our employees. We do not know what the future is going to look like, but we definitely have the opportunity to shape it. To do so we are and act trustworthy, committed and curious.
Since 2019, we have been building up the coolest DevOps Center with a wonderful office at the World Trade Center in the heart of Rotterdam. We are currently recruiting IT passionate professionals who are keen on developing high-quality software, have an agile mindset and appreciate collaboration with motivated colleagues from all over the world.
What's in it for you?
Work environment
- Agile way of working, multi-cultural work environment promoting work-life balance
- Autonomy, flexibility, opportunity and growth
- Cool office space in the World Trade Center Rotterdam!
- Office and team events to build a stronger Swisscom community
Allowances
- Full relocation support (Housing, settling-in, etc.) for you and your family
- Telephone/internet allowance and contribution to health insurance
- Paid training days and access to Swisscom learning platforms
- Commuting and home office allowance
- Gym subscription, Tax advice, and language course
Leaves policy
- Work from abroad possibility for a fixed term
- Care, bereavement, maternity and paternity leaves
- 25 days paid vacation days plus Dutch national holidays
Contract terms
- To begin with you will receive a fixed term contract (one year), after 6 months of your employment with us, after a feedback meeting with the team, there is a possibility of extending the contract to an indefinite term
- The salary ranges mentioned in our Job Descriptions are base annual gross salaries.