Customer Relationship Specialist | German

To strengthen their Customer Service team, our client is currently looking for a German speaking Customer Relationship Specialist. In this role, your responsibility would be to manage the phone, email, and chat channels to assist your B2C and B2B customers in Germany. Your specific tasks include:

• Providing advice and quality service for high-end products with high added value.
• Supporting and accompanying customers in their purchasing decision. 
• Your main mission will be pre-purchase advice and after-sales service as well as the processing of returns.

Requirements:

• You speak native German and good level of English or Dutch.
• You are communicative and customer oriented.
• You are good at solving problems.
• You are interested to learn the field of agriculture.
• Available for 32-40 hours per week;
• You live around Ter Apel
• You have valid working permit
• You have your own transport to the office

Salary Benefits:

- 25 days of vacation per year- A welcoming team with an informal and international working atmosphere.- Annual team outings

Our client rapidly growing company specializing in e-commerce and with stores in Denmark, Germany, Poland; and it is one of the leading suppliers of LED lighting in the agricultural sector.