Order Management Specialist

• Provide day to day support to our customers with questions via email or phone according to the internal Service Levels;
• Assist the clients with information about their orders;
• Order entry of incoming enquiries;
• Follow up with internal functions;
• Follow up on complaints and include internal stake holders.
• Collaborate with Sales on customer expectations.
• Collaborate with our suppliers and carriers
• Collaborate with our Warehouses in Germany and France.

Requirements:

• • HBO Degree with 2-5 years experiences within similar position;
  • Excellent internal and external customer service skills;
  • Strong verbal and written communication;
  • Self-motivated with high productivity skills;
  • Exceptional organizational and time management skills;
  • ERP experience;
  • Ability to generate and implement process improvement ideas;
  • Analytical skill set;
  • Ability to accept direction and meet deadlines;

Salary Benefits:

• Start date is very soon!
• Competitive salary;
• International environment;
• Position in which you can develop yourself;

Our client is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect and implement technology. Location of organsiation is Schiphol.