Container Administration Officer

Responsibilities:

• Ensure responsible parties are held accountable for damages to empty containers (both import and export). This includes managing claims against depots, terminals, carriers, customers, and any other relevant stakeholders.
• Oversee the recovery of costs related to depot damages and improper repairs.
• Manage claims involving Acts of God, ensuring third parties are held accountable when applicable.
• Take full responsibility for managing empty damage claims in Belgium and, alongside a colleague, manage claims in the Netherlands. Offer advisory support for claims in other countries.
• Maintain regular communication with the commercial and logistics departments to streamline processes and coordinate claims effectively.
• Continuously develop expertise in maintenance and repair practices relevant to container management.
• Work closely with headquarters to align on and implement corporate procedures and guidelines.
• Track, manage, and monitor empty container damage claims and analyze the outcomes of recovered claims for reporting.
• Plan and conduct physical joint surveys to assess damage in collaboration with relevant stakeholders.
• Handle administrative tasks including monthly invoicing, invoice preparation, and other duties as required.

Requirements:

• A minimum of 4 years of experience in managing empty damage claims with a strong understanding of maintenance and repair responsibilities.
• Proficiency in Dutch and English, with strong written and verbal communication skills including technical terminology. Knowledge of French and German is advantageous.
• Experience within the shipping / maritime industry
• Proficient in current technology and standard software applications relevant to the role.
• Customer-focused with a reliable, stress-resistant, and independent working style. Demonstrates strong problem-solving skills, proactive behavior, and a collaborative approach.

Salary Benefits:

• A salary between 3.000 and 3.500 euros per month based on experience
• Fully covered pension plan
• Fulltime basis of 37.5 hours per week
• 26 vacation days
• Annual performance-based bonus.
• Discounted options for collective health insurance.
• Opportunities for volunteer involvement.
• Access to a library of 3000+ learning resources and professional development courses.
• Birthday Bonus

Our client is a leading company that providing supply chain solutions worldwide