French or German speaking Account Coordinator

Our client, a leading bicycle manufacturer is expanding their European presence and is looking to add 2 account coordinators to the Netherlands team.

Do you enjoy building business to business relationships? Do you have a commercial mindset but the traditional cold calling is not your thing? Do you prefer the after-sales process? Then quick... read further... this role is for you!

ABOUT THE JOB:

• Act as the primary representative for your customer accounts, serving as the main point of contact.




• Build and sustain business relationships with your B2B customer base, transforming these connections into strong, long-term partnerships.




• Collaborate closely with various departments, including sales, finance, shipping locations, and international stakeholders, to provide the best possible service to our customers.




• Oversee order fulfilment from receipt to shipment, including order entry, scheduling, and confirmation.




• Monitor orders and shipments in close coordination with our production locations in Asia, the USA, and Europe.




• Follow up on and resolve inquiries regarding sales orders, lead times, shipments, logistics, products, and services, ensuring consistent fulfilment of customer requirements.




• Partner with the Sales team to on-board new customers and maintain accurate customer data.




• Work closely with Inside Sales team members, sharing information and best practices to support each other in achieving team goals.




• Participate in cross-functional project teams and contribute to the continuous improvement of business processes.

WHO YOU ARE:

• MBO+/HBO education




• Excellent written and spoken English and proficiency in German and /or French




• Great communication and intercultural skills




• Self-starter, Proactive & an independent thinker




• International working experience a plus




• Experience with SAP/CRM systems is an advantage

WHAT YOU WILL GET IN RETURN:

• a good work-life balance.




• a hybrid work environment - 3 days office, 2 days from home




• Transport allowance; the office accessible by train, car or bike




• 25 vacation days




• self-development & internal development opportunities




• a diverse and multicultural team




• company events to celebrate personal & company's achievements

To apply, please send your CV in Word format to Chloe.
languagematters is acting as an employment agency in relation to this vacancy.

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