Sales Support Representative | German C1

Your responsibilities include:

• realizing the entire sales plan
• account / relationship management, handling multiple accounts at the same time
• Analysing and reporting sales result and escalating issues in time
• Customer contact / customer service
  • help customers with questions related to country requirements, placed orders, and deliveries.
• Managing efficient shipment planning in line with delivery and customer demands
• taking care of relevant financial activities (bang guarantee, advance payments, etc)
• Order management
  • Order entry
  • Accepting & processing orders
  • order correctness
• coming up with solutions for on-time delivery possibilities
• optimizing the order steam

Requirements:

• 1-3 years relevant experience in a similar position
• Fluency in English is a must. Business proficiency in German is required. Dutch is a bonus.
• Experience working with 'Salesforce' software
• Retail experience is preferred
• Customer oriented without losing sight of sales targets.
• Strong in planning and organizing (managing priorities)
• You have excellent communication skills and know how to use them.
• You’re always one step ahead and dare to take the initiative.
• Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.

Salary Benefits:

Our client provides a flexible hybrid working arrangement, with 2 days in the office and 3 days working from home. They offer an attractive benefits package, including a 13th-month salary, a performance-based annual bonus, a company laptop and phone, and a comprehensive pension plan. Additionally, you'll enjoy 28 paid holidays per year.

Our client creates innovative products and services for babies and children. Their employees are personally involved in the research, design, development, testing and marketing of these products. They work with strong international brands that are well known and distributed to over 80 countries worldwide.