Collection Specialist

• Perform collection duties, which includes highlighting root cause issues to involve responsible process owners
• Create dispute cases according to customers communication
• Provide regular updates of key "overdue" customers (e.g. Top 30 overdue report)
• Manage incoming cheques/draft
• Perform actions and participate in projects to ensure update and clean customer ledgers (adjustment forms, write offs, bad debt reviews etc.)
• Establish and maintain the relationships with external and internal customers (sales, customer service, credit risk etc.).

Requirements:

• Fluent in English (spoken & written)
• 1 year relevant working experience
• Available 40 hours (32 hours is also possible)
• Experience in customer service is a benefit
• Experience with SAP is a pre
• Good team player
• Flexible and good in multitasking

Salary Benefits:

• Working with some of the best-known brands in the world
• Friendly atmosphere & Multicultural team
• Pension plan
• Discounts on selected stationery of our brands
• Career growth possibilities

Working at an international company which has over 100 brands in their portfolio. They have a multicultural team with different backgrounds from all over the world and the spoken language is English. You will have the flexibility to work at the office, but also from home. The company has a wide range of business units, such as food, home appliances, outdoor, home fragrance and more. Their products are sold in almost 200 countries and they have 31000 employees working world wide.