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Junior Logistics Planner | Italian C2

Customer service
Eindhoven

Delivery Coordination

  • Manages the scheduling and execution of pallet deliveries to customers, prioritizing exceptional service and satisfaction.
  • Handles incoming orders, processes them, and ensures seamless order fulfillment.
  • Enhances delivery efficiency by strategically planning volumes and timings.
  • Collaborates with the Team Leader or Regional Manager to identify and implement initiatives aimed at improving service levels and reducing operational costs.

Pallet Retrieval

  • Utilizes effective communication and negotiation skills to secure cooperation from collection points in adopting the PRS system.
  • Oversees and ensures the smooth execution of pallet collection activities in partnership with transportation providers and depots.
  • Works closely with relevant teams and managers to support on-site activities at collection points within their designated area.

Communication and Information Management

  • Maintains regular contact with customers, logistics partners, depots, and suppliers to ensure operations run smoothly and address any arising issues.
  • Monitors inventory levels at depots and suppliers, proactively identifying and mitigating potential supply chain disruptions.
  • Serves as a liaison between Sales and Finance by managing accurate and timely logistics-related administration.
  • Encourages distributors to share dispatch data with PRS and ensures timely follow-up on correspondence and incoming data for accurate system entry.
  • Ensures all third-party dispatch information is collected and uploaded within the agreed timelines.

Monitoring and Reporting

  • Verifies the accuracy of system information related to the collection process, ensuring up-to-date and reliable data.
  • Tracks return rates, investigates discrepancies, and alerts the Regional Manager about low recovery rates or lack of cooperation from stakeholders

Quality and Continuous Improvement

  • Identifies areas for process and procedural enhancements within the department, initiating discussions with the Team Leader to address them.
  • Provides support on additional tasks assigned by management to boost overall operational effectiveness.

Requirements:

  • Good problem-solving skills
  • Excellent communication skills
  • A true team player
  • You have a HBO/Bachelor or Master degree, preferably in supply chain or logistics
  • 1-3 years of experience in logistics or CS
  • You have good computer skills (you know those to use excel + outlook)
  • Business level of Italian
  • Business level of English
  • This position is available for 40 hours per week 
  • You are able to go to the office at least two times a week

Please note that our client does not provide sponsorship.

Salary Benefits:

This position will initially be offered under an Undutchables contract for one year. During this period, the contract includes the following benefits:

  • 8.33% holiday allowance
  • Pension scheme
  • 25 vacation days per year

After successful completion of the first year, the candidate will be hired directly by the client.

About the company:

The company is an integrated full-service pooler and producer of pallets and boxes.