German Customer Service | Remote

Discovery and innovation! Our client is a leader in the life sciences industry, driving research that is revolutionizing healthcare on a global scale.

We are excited to invite you to step into the role of Customer Service Representative, where you will not only elevate customer service to new heights but also play a crucial part in advancing the frontiers of science.

Are you ready to embark on a journey that will shape the future of scientific progress? If so, this opportunity is calling your name.

Responsibilities:

• Process customer orders ensuring all details are captured in the ERP system.
• Work closely with internal teams to resolve customer queries.
• Juggle various responsibilities, from investigating customer issues to processing orders during peak demand.
• Diligently record customer inquiries and interactions in the CRM system too.

Qualifications:

• Fluency in both German and English is required, with additional proficiency in French being highly desirable.
• Minimum of 2 years in customer service with a focus on order management
• Ability to multitask, stay organized, and thrive in a fast-paced environment.
• Can Do attitude

Benefits:

• 3 weeks of onboarding in Amsterdam and then Remote (in the NL) with 2-3 days at the office per year.
• Competitive salary
• Travel allowance
• Generous Pension plan

Does this sound like the perfect fit for you? If so, don’t hesitate to apply or reach out to me for more information at giulia@adamsrecruitment.com.

Disclaimer: We will never request payment from candidates and always contact you through our official business accounts and platforms. If someone asks you for money, it’s probably a scam. Please ensure that any job you apply for is listed on our official website.