Content Designer

Content DesignerOur TeamWe advocate for travel's positive impact on the world, guided by a vibrant culture rooted in established company values. We empower our people to innovate and grow.   Our differences give us growth. Our diverse workforce originates from more than 50 countries, bringing together a depth of perspective and curiosity about the world. We encourage a culture of openness, curiosity, and flexibility—vital to deepening a shared understanding of our customers and each other.  We have a flexible hybrid model, working from our Utrecht HQ and our homes in the Netherlands.   Just as travel is about discovery, we're searching for the right people to join our team. Are you ready to inspire the world through travel?  We’re on the search for… We seek an experienced UX Content Designer who can create clear, engaging, and intuitive content that enhances the Eurail travel experience. You’ll assist in shaping how travelers discover, plan, and navigate their journeys. You will be part of our UX team, which has five designers and two UX content designers—you will be the third. Together with the CX Team and the Product and Development Teams you will craft user-friendly content that further improves the Eurail travel experience. What you’ll be doing

• Craft content for Eurail’s app and website that is user-focused, considering the target audience's needs, goals, and pain points.
• Write clear, concise, and inclusive content, avoiding complex language to ensure users can quickly grasp the information they need to meet their goals with the least friction.
• Contribute to defining and maintaining brand voice and content guidelines.
• Collaborate closely with UX Designers, developers, and product owners to deliver the best possible user experience.
• Support content localization efforts, ensuring effective adaptation for diverse markets.
• Implement accessibility standards in your work.
• Gain a deep understanding of our users by collaborating with / participating in conducting user research.
• Communicate clearly and consistently with stakeholders.

 What we’re looking forIt's already a possible match when you share the same mindset as us, being forward-thinking, results-driven, caring and embracing diversity. In terms of your experience and strengths:

• 3 – 5 years of experience in UX Writing, content design or a related role.
• High-level proficiency in English.
• A good understanding of UX principles and processes.
• Effective communication skills: you can effectively explain and defend content decisions to multiple stakeholders and team members.
• Experience with working in multi-disciplinary teams daily.
• You address difficult moments with clarity, ensuring that broader priorities are not overlooked.
• Professional demeanor. Willingness to adjust plans based on changing user needs or other new insights.
• You keep learning and staying updated on industry trends and the latest tech innovations.

 It is beneficial if you have:

• Experience using Sketch or Figma
• Experience writing for translation/worked with localization software
• Experience running user tests
• An interest in sustainable travel!
• Already hold the correct documents to work in the Netherlands
• Proficiency in languages other than English

 Our offer

• Our hybrid work model offers flexibility in when and where you work. Whether you need collaboration, quiet time, or social interaction—online or in-person—it's all possible, but some office days per week are required.
• A complimentary NS train card to travel across the Netherlands for work and leisure.
• An annual free Interrail/Eurail travel pass for you and a companion, so you can explore Europe and share the same experiences as our customers.
• Unlimited access to OpenUp for lifestyle & well-being recommendations.
• Support for your well-being through a generous personal allowance.
• The flexibility to develop your personal and professional growth plan using your training budget.
• An annual team trip across Europe to experience our product first-hand.
• An annual leave package of 28-30 days, plus study days, volunteer days, and Good Friday.
• Salary Scale: 58, Monthly gross salary (excluding 8% allowance): €3800 - 5000 (full-time) based on experience.

 Curious to apply?Apply directly via our website (https://jobs.eurail.com/en/vacancies). 

• We'll ask you to share your resume in English (our business language) and tell us why you're interested in Eurail and this particular role. It doesn't hurt to be creative; we enjoy seeing your personality shine through.
• It is highly recommended that you submit your portfolio when applying.
• As part of the process, we may also ask you to complete a short assessment to showcase your skills.

 If we believe you might be a good candidate, the next step is a relatively informal interview with some of your potential new team members. For you, this is a chance to understand if Eurail is your ideal workplace, and for us, it tells us more about the value you would bring. In the meantime…If you’re curious, why not check us out on LinkedIn and get a feel for our culture, values, and place worldwide? And we’re eager to answer any questions you might have too… send them over to jobs@eurail.com and our People & Culture team will pick them up