Dutch speaking Customer Success Manager

Join a dynamic and innovative team dedicated to redefining hotel operations through an all-in-one hotel management system. Our client is looking for a Dutch speaking Customer Success Manager to support customers in the Benelux market and join their office in either Lisbon, Valencia, Breda or Gent!

Your responsibilities will include:

• Being the point of contact for customers cultivating trust and strong relationships




• Providing expert advice on products tailored to customers business needs, maximising sales opportunities




• Optimising hoteliers experiences through feedback and usage data




• Training and empowering hoteliers to maximise products




• Supporting with customer retention strategies

About you:

You are a highly motivated individual with a passion for customer success. You excel in communication and relationship-building, and you are not afraid to up-sell. You thrive in a high-tech, fast-paced, entrepreneurial environment and have strong prioritisation abilities. In this full-time position you will join a multicultural office and have the chance to work one day per week from home.

Profile:

• Trilingual: Fluent in Dutch and English (C1 level) both written and spoken




• 2+ years experience in similar role, hotel sales or SaaS experience is preferable




• Patient, empathetic and natural in communication




• Available to start in Lisbon/Valencia/Breda/Gent

To apply, please send your CV in English and in Word format to Alexia.
languagematters is acting as an employment agency in relation to this vacancy.

Requirements:

Profile:

* Trilingual: Fluent in Dutch and English (C1 level) both written and spoken
* 2+ years experience in similar role, hotel sales or SaaS experience is preferable
* Patient, empathetic and natural in communication
* Available to start in Lisbon/Valencia/Breda/Gent

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