Order Management specialist - English Only!

As Order Management specialist and part of the Customer Fulfillment team, you will mainly:

• Track and maintain orders and be accountable for all KPI's with regards to your own order book
• Ability to follow processes and procedures of both the function and the POD
• Work daily in a variety of systems including SAP, BI, B2B, Tableau and Excel
• Ensure a working knowledge of entire order cycle
• Sharing account score cards on repetitive base with stakeholders addressing order book performance
• Actively support the Distribution Centre team and x-functional teammates
• Run and analyze daily / weekly / monthly reports according to service level agreements
• Communicate proactively, professionally, efficiently, and tactfully with accounts, sales, logistics and all other cross functional areas
• Effectively problem solve ensure accurate and timely delivery of products to accounts
• Handle a variety of supply chain related inquiries in a timely manner
• Adapt to any new IT upgrades (SAP, B2B, BI/Power BI, Tableau), new processes, new applications and/or scenarios

Requirements:

• Bachelor - or Master's degree
• Knowledge of the E-commerce/Retail sector
• At least 2 year of relevant experience in a similar position
• Analytical, strong communicator and flexible
• Experience with (European) Wholesale / Digital accounts
• Proficiency with Microsoft Office Suite essential and SAP/BI/Tableau is highly desired
• 32 - 40 hours per week
• Fluent in English
• Available within 2 weeks

Salary Benefits:

Besides the fact that you operate from the HQ of one of the most prominent Luxury goods organizations, you shall also work in a young team with enthusiastic colleagues in the centre of Amsterdam. The salary offered exceeds the market standard and you will be given the opportunity to use your talents to their full potential and develop them even more by:

• Getting plenty of training opportunities
• an organization that focuses on your job satisfaction and well-being
• Employee discounts
• The opportunity to bring structure in the department
• Opportunity to grow within the department
• Business card (PT) or company car
• Flexible hours

A multinational and key player in the Luxury goods sector. Our client distinguishes herself from their competitors by putting customer experience central. With various business units, they maintain a solid structure per department. With a very dynamic environment and high speed processes, it is right to say that they are continuously developing and growing.