System Engineer

• Provide 1st and 2nd technical support for the clients both onsite and offsite
• Provide accurate and timely diagnosis and rectification of system faults and work proactively to ensure prompt resolution of support cases and the highest possible levels of customer satisfaction
• Provide system integration, office relocation services for the clients and the internal system;
• provide systems installation and configuration; provide system migration and removal
• Provide project management for small system integration and office relocation projects, and ensure that the project deliverables are delivered on time, within budget and with required level of quality
• Cooperate with our partners and provide excellent customer services

Requirements:

• Valid permit to work in the Netherlands.
• Previous technical support experience in IT infrastructure industry (3+ years)
• Administration experience with Windows services: AD, GPO, Printer, Shared folders
• Able to demonstrate understanding of good operating system knowledge: Windows 10, iOS, Android
• Able to demonstrate understanding of basic knowledge of networking (LAN, WAN or Wi-Fi)
• Ability to demonstrate basic knowledge of Windows Server 2016/2019/2022
• Ability to prioritise and manage own workload
• Highly proficient in Microsoft Office products (Outlook, Word, Excel, Power Point)
• Excellent communication skills with clients, end users, vendors, third parties
• Excellent English speaking and writing skill

Salary Benefits:

• Competitve salary up to 50k/year
• Option to extend 1 year contract
• 25 holidays
• Pension plan
• Hybrid work model

Ever since its establishment in 1992, our client has been taken initiatives in the field of Internet technology. By leveraging the technological expertise gained through its Internet connectivity services, the company has expanded its business portfolio as a total solutions provider offering from highly reliable network services, various value-added outsourcing services, including cloud computing, WAN services to systems integration services. In this way, our client has grown as a corporate group that responds to customers' requests for every type of network application with one-stop services.