IT Support

As a member of their IT Support desk, you'll deal daily with IT related questions via phone, mail or ticketing system in Dutch and English

You'll manage IT related (first or second line) issues that occur in either our stores, international HQ or local head offices. In more detail this entails :

* Registering, updating and keeping track of issues in the ticketing system (Topdesk)
* Solving easy fix issues yourself and corresponding with internal or third-party partner on more complex issues
* Communicating and guiding our employees through problematic situationsto solve them as soon as possible
* You'll monitor and prioritse issues to solve them, together with your colleagues in our IT Support team
* You'll prepare hard or software issues incl. phone / laptops / tablets for new HQ employees or our Stores

Requirements:

* Has finished an ICT related education (HAVO, MBO, HBO, Bachelor or similar, ideally with some work experience)
* Gained work experience or an internship / stage, ideally in an IT service / support team
* You have knowledge of AD, operating systems, MS Office
* Is truly service orientated and eager to solve problems for our employees
* You're fluent in English and Dutch

Salary Benefits:

The right candidate will be provided a challenging and varied position in a professional, high-tech environment;
* An appropriate salary based on your experience and education;
* Future prospects and excellent benefits are evident;
* After a period of secondment and functioning properly, you can be contracted by our client;
* Good secondary conditions such as a minimum of 25 holidays and 8,33% holiday allowance;
* Courses to develop yourself professionally and personally via Trinamics Academy;
* Discount on your healthcare and referral bonusses and fun activities

For one of our clients in the technology sector we are searching for a new colleague. The organisation is based in Amsterdam and they offer good growth possibilities and personal development programs. They are constantly searching for new potentials which can help them grow in the market that there in.