Functional Administrator

• You are responsible for the optimal layout and support of the automated systems
• You are responsible for the distribution and resolution of calls
• You proactively search for possible areas of improvement
• You integrate and manage various systems and applications
• 2nd and 3rd line support

Requirements:

• You have completed relevant HBO education
• You are fluent in Dutch and have a working level proficiency in English
• You have the right to work in the Netherlands
• Knowledge of applications and automated systems
• 2+ years of experience in a relevant role
• You are customer oriented
• Experience in ERP software packages is a plus
• You have knowledge of and experience with technical aspects of IT subjects such as integration, security and service support

Salary Benefits:

• A competitive salary based on your skills and experiences
• Pension scheme
• 8% holiday allowance
• Travel allowance
• 25 holidays based on full-time employment
• Educational budget
• Inclusive and international environment

Our client, who is based in Amsterdam, is a leader in the retail industry. Due to their tremendous amount of users, they rely on an efficient IT team who is always looking for improvements within their processes. With that, a balanced environment is promoted within the company as they believe that their employees need to be fresh to produce their best performances.