Tennant Coordinator - Real Estate Industry

Are you prepared to take your career to new heights and immerse yourself in a dynamic community? If you possess facility experience, we want you to join our team!

* First point of contact for residents (offline and online);
* Focus on resident satisfaction, continuously improving this;
* Give orders for warranty and repair requests to FM service provider;
* Daily monitoring of the follow-up of open tickets and consultation with FM service provider about this;
* Communication with residents on progress of tickets;
* Monitor household regulations towards residents;
* Operational management of service contracts (cleaning, landscaping);
* App content management;
* Rental activities;
* Community building, organize events and activities;
* Create connections and collaborate with local entrepreneurs.* You will be part of young company with big ambitions and high potential
* An open and informal atmosphere
* You also get a lot of freedom to achieve our goals
* A permanent employment contract based on 40 hours per week
* A competitive salary including an interesting bonus scheme
* You will be provided with a laptop and iPhone

What's next? Within four business days, we will let you know if you qualify for the position. We will schedule a preliminary interview, either digitally or in person. In this interview, we will provide you with as much information as possible about the vacancy, the company, and the rest of the application process. With your consent, we will introduce you to our client and continue to support you throughout the remainder of the application process. The Independent Recruiters Group has a large team of specialized recruiters, each with a strong focus on their own field. As such, they are the ideal sparring partner for both the candidate and client

Requirements:

* Identification with our core values: Ownership, Teamwork, Curiosity, Honesty & Impact;
* You are service-minded towards residents and tenants and it gives you satisfaction to turn a complaint into a positive experience;
* Every day, you look for opportunities to make a difference and add value; you create fans and ambassadors and actively contribute to resident satisfaction;
* You have a feel for the (technical) components within a property to answer questions and handle repair requests;
* You preferably have a background in facility management or hospitality with an affinity for technology and real estate;
* You have an excellent command of the English language and preferably also of Dutch;
* You have strong social and communication skills.

Are you prepared to take your career to new heights and immerse yourself in a dynamic community? If you possess facility experience, we want you to join our team!

As a Tenant Coordinator, you will serve as the friendly face of our residential complex, acting as the central point of contact for our residents. In this pivotal role, you will manage daily operational tasks, provide in-person assistance, and support residents through our app, efficiently addressing repair requests through our ticketing system. Your commitment to ownership and excellence will ensure that every issue is resolved swiftly and thoroughly.

Don't miss the opportunity to make a significant impact in our community. Join us today and be part of something great!