Customer Service Representative | German

You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:

• Address technical, commercial, and logistical inquiries from German-speaking customers.
• Manage calls and emails, ensuring clear and prompt communication.
• Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.

Requirements:

Requirements:

• Fluent German (C2) – both spoken and written.
• Proficient English skills.
• At least 1 year of relevant experience in a similar role.
• Strong communication skills with a service-oriented mindset.
• Eager to learn and grow within the role.
• Technical affinity and the ability to grasp complex concepts.
• Ambitious and proactive with a problem-solving attitude.

Salary Benefits:

Offer Details:

• Direct contract with our client
• Salary: €2.800 - €3.200 gross monthly
• Travel costs covered
• Pension contribution included
• 25 days holiday per year
• Bonus based on company performance

Our client specializes in air filtration, providing high-quality standard and custom solutions with exceptional logistics and fast delivery across Europe, Asia, and Australia.